And a bit more about Steve: Steve Portigal helps companies to think and act strategically when innovating with user insights. Anne Lamott says there are essentially three kinds of prayers: help, thanks, and wow! User Research Friday November 7, 2008 Research and Design Ships In The Night? Steve is the founder of Portigal Consulting, a boutique firm that helps clients to discover and act on new insights about themselves and their customers. Steve Portigal helps companies to think and act strategically when innovating with user insights. Steve is the author of Interviewing Users: How to Uncover Compelling Insights and Doorbells, Danger, and Dead Batteries: User Research War Stories. How going out to visit users, rather than just interviewing them on your premises, symbolises to them “your deliberate and passionate interest.” Steve tells us how to be more effective in the three main elements of research: planning research, conducting research, and acting on research. He is the author of Interviewing Users: How to Uncover Compelling Insights. Steve Portigal's 15 research works with 30 citations and 155 reads, including: Content, the once and future king Where We Work Take a fresh look at people What to make or do? In addition to regularly speaking at design and marketing events, Steve has taught Design Research at the California College of Art and the Involution Master Academy. Typical Development Lifecycle Iterate and improve What to make or do? Considering the Book’s Future in the iPod Era 2. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Anthony D. Andre 14 Jay Elkerton 17 Daniel Rosenberg 20 Publications. Steve Portigal. Doorbells, Danger, and Dead Batteries: User Research War Stories - Kindle edition by Portigal, Steve. Steve Portigal says being a researcher allows him to do things he would never do as his “civilian self.” A self-proclaimed introvert, Portigal recalls the kind of uncanny magic of going to dinner with a friend who’s particularly extroverted. Steve Portigal is the founder and principal of Portigal Consulting, a boutique firm that brings together user research, design and business strategy. Steve Portigal is the founder and principal of Portigal Consulting, a boutique firm that brings together user research, design and business strategy. Steve Portigal is a speaker, author, and consultant in UX design and development. 6. Steve Portigal is the founder of Portigal Consulting, a bite-sized Bay Area firm that helps clients to discover and act on new insights about themselves and their customers. Based outside of San Francisco, he conducted research with thoracic surgeons, families eating breakfast, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists. Steve Portigal is the Principal of Portigal Consulting and an experienced user researcher who helps companies harness the strategic power of insights. Steve’s collection of stories fills a longstanding need for the design and research community—sharing what can go wrong in the real world. Steve Portigal helps companies to think and act strategically when innovating with user insights. Refine ideas and prototype Launch 3. Steve Portigal: Publications, bio, bibliography, etc. Steve Portigal helps companies to think and act strategically when innovating with user insights. During his virtual seminar, Steve explains that synthesis is the process of turning field data into insights and then how you move to ideation to turn insights into solutions. 5. Join to Connect. At the Los Angeles User Experience Meetup & IxDA organized by Crystal Ehrlich in September, Media Contour’s Project Director, Luke Swenson, was lucky enough to catch up with speaker, author, and thought leader Steve Portigal of Portigal Consulting.. His insight and expertise on finding users for research, on conducting user interviews, and using unique research tools are invaluable. Search for Steve Portigal's work. Over the past 15 years, he’s helped all kinds of clients discover new insights about their customers, and his work has informed the product development of music gear, wine packaging, video conferencing systems, corporate intranets, and … Steve Portigal: Welcome to Dollars to Donuts, the podcast where I talk with the people who lead user research in their organization. He is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. The stories Steve Portigal knits together here have an extraordinary and immediate intimacy, like listening in on 66 researchers' bedtime prayers. Steve Portigal. At #mtpcon San Francisco, Steve Portigal, Principal at Portigal Consulting, tells us how to quickly level up our research skills as product managers across the lifecycle of a research effort. Skip slideshow. Steve Portigal An experienced user researcher who helps companies harness the strategic power of insights Pacifica, California 500+ connections. Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. Download (mp3: 9.9MB, 43:01) Steve Portigal talks to Gerry Gaffney about conducting interviews for user research. Doorbells, Danger, and Dead Batteries covers the whole range, with humor and wisdom. Home Steve Portigal. Search Search. Steve Portigal is the Principal of Portigal Consulting and an experienced user researcher who helps companies harness the strategic power of insights. What UX Researchers Can Learn from "Interviewing Users" by Steve Portigal (And How to Apply It to Remote Research) “Interviewing Users” has in-depth advice for in-person interviews. (User Research Friday 2008 conference in San Francisco, CA). Learn how to translate those insights to remote interviews. He is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Steve Portigal is the Principal of Portigal Consulting and an experienced user researcher who helps companies harness the strategic power of insights. He is the author of Interviewing Users: How to Uncover Compelling Insights. Portigal Consulting. Steve Portigal is the founder and principal of Portigal Consulting, a boutique firm that brings together user research, design and business strategy, where he helps companies to think and act strategically when innovating with user insights. He also wrote Doorbells, Danger, and Dead Batteries: User Research War Stories. Steve Portigal. Download it once and read it on your Kindle device, PC, phones or tablets. Steve Portigal: User Research Friday 1. Steve Portigal. Steve Portigal Principal Steve Portigal is a user research expert committed to helping clients take ownership of new insights about their customers, thereby driving changes in products, services, designs, messages and processes. We help companies discover and act on new insights about their customers and themselves 3. Stream How To Unlock The True Power Of User Research / Steve Portigal / Episode #52 by Service Design Show from desktop or your mobile device His book Interviewing Users: How to Uncover Compelling Insights is one of the most clear and illuminating books available for anyone learning to truly listen to users. Use features like bookmarks, note taking and highlighting while reading Doorbells, Danger, and Dead Batteries: User Research … Design without research? Steve Portigal talks about how user research can, should, and does relate to design. Steve Portigal is a true user research pioneer. His articles on culture, design, innovation and interviewing users have been published in Interactions , Core77 , Ambidextrous and Johnny Holland . “We joke about all of the service experiences and interactions it … In February, consultant and author Steve Portigal left behind the California sunshine to speak at the 18F headquarters. 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